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Creating New Sources of Client Value Through Unified, Customer-Centric Operations

By SAP on Thu, 03/11/2021 - 10:47

With up- and downstream oil and gas operations across 11 countries, Galp is a leading energy company, offering a comprehensive range of products and services. To prepare for the future of energy, Galp aims to build on its highly successful diversification strategy, transforming itself from a traditional oil and gas business into a modern, sustainable energy innovator – offering high-quality customer experiences and value-added services. In the past, the company relied on multiple different processes and systems to steer its global business, which made it difficult to deliver responsive, tailored services based on a single view of customer needs. At the same time, siloed operations were lengthening time-to-market for new data-driven initiatives – and Galp was keen to adopt intelligent business technologies to help support and accelerate its transformation journey.

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Topics: sap SAP S/4HANA oil & gas customer success history

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