1. A Private Cloud Tailored to You Our private cloud solution offers the best of both worlds - the low cost and quick time to market of the cloud combined with the flexibility and customization that you get with an on-premise option. Like other cloud solutions, you pay through a subscription based pricing model that is designed to suit companies of all sizes. But unlike your average public cloud solution, SAP Hybris Commerce Cloud provides you with the full capability to customize, extend, and integrate as needed to meet your unique business requirements and separate yourself from your competition. So you don’t have to sacrifice functionality or flexibility to go to the cloud. SAP Hybris Commerce Cloud features Accelerators, our starter omni-channel reference solutions with various storefront templates. They speed up implementation and drastically reduce your time to value. Available industry-specific Accelerators include capabilities for B2C, B2B, Telecommunications, Travel, and Public Sector organizations. With these Accelerators, your commerce sites will come pre-stocked with industry-specific capabilities without extensive customization needed.
With SAP Hybris Commerce Cloud, you have complete flexibility and control of the timing and pace of upgrades. Instead of the vendor arbitrarily deciding when to upgrade, you decide which new releases you want and when to apply them to your deployment for maximum impact. As a cloud vendor, security is of the highest importance for us. SAP Hybris Commerce Cloud includes secured cloud application network architecture, firewall, intrusion detection and prevention, VPN connectivity, as well as security and change management policies. SAP Hybris Commerce Cloud also complies with PCI-DSS and EUDP (European Union Data Privacy) regulations and guidelines. Moreover, we actively monitor our systems with the security information and event management, which includes proactive threat and fraud detection, dynamic patterns that allow for detection of any network, user and application anomalies. Annie Selke, a specialty retailer in rugs, bedding and furniture, wanted to combine their separate websites onto a single platform to simplify messaging and maximize sales. SAP Hybris Commerce Cloud enables them to achieve all of these goals and boost their retail revenue by 82%, with an impressive 94% increase in wholesale online revenue. The results have far exceeded their expectations.
2. Game-changing Innovation for B2C and B2B Omni-Channel Commerce The SAP Hybris Commerce Cloud gives you all the omni-channel commerce capabilities of the marketleading SAP Hybris Commerce platform in a world-class private cloud. Our solution offers a full set of omnichannel commerce capabilities, built on a single stack, including product content management, web content and customer experience management, merchandising tools, and a native integration to other SAP Hybris cloud solutions, like SAP Hybris Service Cloud, and SAP Hybris Marketing Cloud. SAP Hybris Commerce Cloud has a customer-centric approach to channel integration that empowers you to deliver contextually tailored, relevant customer experiences that boost loyalty and increases sales. And you get these capabilities all on a single technology stack, without the need for costly custom integrations. SAP Hybris Commerce Cloud enables you to script and deliver unique customer experiences on all touchpoints. Let your customers choose to order online and pick up in-store, or order in the physical store and request home delivery. By engaging your customers from touchpoint to touchpoint, you build differentiation, stickiness, and ultimately their business. And our open and standardized APIs and microservices based on SAP Hybris as a Service (YaaS) allow you to drive innovation and thrive in the digital era.
3. Easy Integration At SAP Hybris, we know that integration costs usually represent more than 30% of the total project cost. SAP Hybris Commerce Cloud is built to complement your existing system landscape and provide simple integration to third-party systems and solutions. We have deep experiences with integrations between commerce systems and core business and ERP systems. And as such, we offer out-of-the-box integrations to SAP S/4 HANA, SAP ERP, and other third party and custom ERP systems. We provide tools that speed up data integration and validation, so you can create experience-driven commerce strategies with accurate and consistent master data at the core. We combine data from heterogeneous sources, enrich them and make them available seamlessly to customer facing channels. SAP Hybris Commerce Cloud ensures a single source of truth for your entire product content. And most importantly, our integration tools scale independently from the Commerce platform, which means integration do not degrade the performance of your commerce system. The Annie Selke Companies selected SAP Hybris Commerce Cloud for two key reasons: It was easier to integrate with existing architecture and offered broader functionality, including advanced personalization. The results are impressive: Increased online sales, more effective cross and up-selling with 11% of the orders now worth 50% or more, and reduction in IT costs.4. Proven Availability and Support for Global Growth With the cloud solution from SAP Hybris, you do not need extensive IT involvement to benefit from leveraging our industry leading omni-channel commerce solution. The SAP Hybris Cloud Services & Support take care of the hardware, software, and all operations. Our dedicated team of named experts will help you improve operational efficiency and scalability and maintain high availability and security. Additional services will help you cope with growing traffic during surge events. If you plan to execute large campaigns for example, the solution can adjust and scale horizontally to accommodate the increased traffic. SAP Hybris Cloud Services & Support works as an extension of any organization. Our entire operational staff has deep domain expertise, and understands the unique needs of running an e-commerce site. We will work to ensure that your commerce site is up and running, optimized for the best customer experience, and functioning properly 24x7. Our support model is organized with a "follow the sun" approach to ensure you will always have access to expertise to resolve any issues at any time. Our Cloud Support teams work together to ensure you have access to the right expertise through the lifecycle of your project. Currently, we have our main datacenters located in Europe (Germany), North America (USA) and Australia to cover global operations for of our customers, with plans to add several more facilities in 2017. All our datacenters offer fully redundant and highly available infrastructure with a contractual guarantee to ensure maximum uptime of your site. As a matter of fact, not a single SAP Hybris Commerce Cloud customers encountered any downtime or major issues with the platform during the latest holiday shopping. About 1,500 brands and manufacturers are using SAP Hybris for their global commerce operations. Most of these companies operate globally. For example, Smith Optics chose SAP Hybris Commerce Cloud to increase their B2C footprint and achieved 25% increase in site traffic, 50% increase in mobile traffic and 25% growth in customer base in the first eight months. TUMI, a premium travel goods and business cases distributor, operating in 75 countries, can spin up a new website in 2-3 weeks!.
4. Proven Availability and Support for Global Growth With the cloud solution from SAP Hybris, you do not need extensive IT involvement to benefit from leveraging our industry leading omni-channel commerce solution. The SAP Hybris Cloud Services & Support take care of the hardware, software, and all operations. Our dedicated team of named experts will help you improve operational efficiency and scalability and maintain high availability and security. Additional services will help you cope with growing traffic during surge events. If you plan to execute large campaigns for example, the solution can adjust and scale horizontally to accommodate the increased traffic. SAP Hybris Cloud Services & Support works as an extension of any organization. Our entire operational staff has deep domain expertise, and understands the unique needs of running an e-commerce site. We will work to ensure that your commerce site is up and running, optimized for the best customer experience, and functioning properly 24x7. Our support model is organized with a "follow the sun" approach to ensure you will always have access to expertise to resolve any issues at any time. Our Cloud Support teams work together to ensure you have access to the right expertise through the lifecycle of your project. Currently, we have our main datacenters located in Europe (Germany), North America (USA) and Australia to cover global operations for of our customers, with plans to add several more facilities in 2017. All our datacenters offer fully redundant and highly available infrastructure with a contractual guarantee to ensure maximum uptime of your site. As a matter of fact, not a single SAP Hybris Commerce Cloud customers encountered any downtime or major issues with the platform during the latest holiday shopping. About 1,500 brands and manufacturers are using SAP Hybris for their global commerce operations. Most of these companies operate globally. For example, Smith Optics chose SAP Hybris Commerce Cloud to increase their B2C footprint and achieved 25% increase in site traffic, 50% increase in mobile traffic and 25% growth in customer base in the first eight months. TUMI, a premium travel goods and business cases distributor, operating in 75 countries, can spin up a new website in 2-3 weeks!
Choose the SAP Hybris Commerce Cloud Are you thinking about deploying an omni-channel commerce solution in the cloud? Don’t sacrifice flexibility or functionality. With the SAP Hybris Commerce Cloud solution, you get the commerce capabilities you want so you can deliver personalized commerce experiences with the agility and security of a world-class private cloud.